Student Complaint Form
This form is for general complaints about Bethel University or its policies.
Students are not required to use this form to make an official complaint to the University. Official complaints also may be made in writing to the Chief Academic and Compliance Officer by email at firstname.lastname@example.org or by mail to Bethel University, Chief Academic and Compliance Officer, 325 Cherry Avenue, McKenzie, TN 38201. For more information about making a complaint, please see the University's Student Complaint Policy.
Complaints about grades should follow the grade appeal process described in the catalog of the relevant college.
Sexual discrimination, sexual assault or violence, and other Title IX issues Click Here
Complaint Resolution Policies and Procedures for Non-Tennessee Resident Students (SARA)
Complaint Resolution Policies and Procedures for Non-Tennessee Resident Students in State Authorization Reciprocity Agreement States, commonly known as SARA.
Student complaints relating to consumer protection laws that involve distance learning education offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA), must first be filed with the institution to seek resolution.
Complainants not satisfied with the outcome of the Institution’s internal process may appeal, within two years of the incident about which the complaint is made, to the Tennessee Higher Education Commission (http://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html).
For purposes of this process, a complaint shall be defined as a formal assertion in writing that the terms of SARA or the laws, standards or regulations incorporated by the SARA Policies and Standards (http://www.nc-sara.org/content/sara-manual) have been violated by the institution operating under the terms of SARA.
For a list of SARA member States, please visit the NC-SARA website (http://nc-sara.org/sara-states-institutions). Students residing in non-SARA states should consult their respective State of residence for further instruction for filing a complaint.